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Privacy Policy

Welcome to Rosebery Estates’ Privacy Policy. At Rosebery Estates, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard the information you provide when you interact with our website, roseberyestates.co.uk.

We value your trust and confidence. We only collect personal information when necessary – for example, when you sign up to our newsletter or submit your contact details. You may, however, browse our site anonymously.

We use a third-party provider, Mailchimp, to deliver our email newsletters. For more information, please see Mailchimp’s privacy notice.

Data controller

The data controller responsible for processing your personal data is:

Rosebery Estates
  • Email: office@roseberyestates.co.uk
  • Phone: 0131 331 1888
  • Address: Rosebery Estates Office, EH30 9TS, Scotland

Information we collect

Information you provide

When you submit an enquiry form, make a booking, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Event details (if applicable)
  • Any additional information you provide voluntarily
Automatically collected information

As you navigate our website, certain information may be collected automatically using cookies and analytics tools. This may include:

  • IP address
  • Browser type
  • Operating system
  • Device information

We use Google Analytics to understand visitor behaviour, such as time spent on the site and pages visited. This information is anonymised, and we do not attempt to identify individuals.

How we use your information

We process your personal data for the following purposes:

  • Responding to enquiries: Submitted via website forms and managed via Britebiz, Google Sheets, and email.
  • Improving our website: Using Google Analytics, GTM, GA4, and Meta Pixel.
  • Marketing our services: Meta Pixel data may be used for targeted advertising.

Data security

We take your privacy seriously. To keep your data safe, we:

  • Train employees in secure data handling.
  • Anonymise data collected for third parties (except payment details managed by secure providers).
  • Review our database every 36 months and securely delete outdated records.
  • Follow internal security measures and comply with legal obligations.

Sharing your information

We will never sell your data to third parties. However, we may share it in the following cases:

  • Legal requirements: If required by law, for example, by the police for crime prevention or detection.
  • Service providers: Trusted third parties who support our marketing, payment, and administrative functions, subject to confidentiality obligations.

Direct marketing

We only send marketing communications if you have opted in (e.g. via newsletter signup or sending a booking/enquiry). These may include updates on events, offers, and estate news.

We use a third-party provider, Mailchimp, to deliver our email newsletters. For more information, please see Mailchimp’s privacy notice.

You can unsubscribe at any time by:

  • clicking “Unsubscribe” at the bottom of our emails; or
  • emailing office@roseberyestates.co.uk with “UNSUBSCRIBE” in the subject line.

Please note that we may still contact you about existing or upcoming bookings.

Social media

If you engage with us via social media (e.g. Facebook, Instagram, LinkedIn), we may collect your username or publicly available profile information. Please be aware that you are also subject to the terms and privacy policies of those platforms.

Cookies policy

Our website uses cookies to improve your browsing experience and collect usage data. By using our site, you consent to our use of cookies.

Managing cookies

You can disable cookies through your browser settings. However, some site features may not function properly without them.

External links

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to review their policies before sharing personal data.

Your consent

By using our site, you consent to the terms of this Privacy and Cookie Policy.

Changes to this policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page. Last updated: December 2025.

Questions

If you have any questions about this Privacy and Cookie Policy or how we process your data, please contact: office@roseberyestates.co.uk